Join the Heroes Connecting South Africa
From small towns to big dreams — help us connect every South African to fast, affordable internet.
Life at Herotel
Why work for HEROTEL?
Accountability
Ownership of actions, decisions and outcomes.
Community Heart
We connect and care for our community.
Integrity
We act with integrity and lead by example.
Improvement Attitude
We are commited to doing better everyday.
Learning Mind
We learn, coach, and grow together.
Pioneering Spirit
We take lead, innovate and make things happen.
Our values
What Drives Every Hero: People, Purpose, and Shared Values Together
Working at Herotel
From Opportunity to Growth: Real Stories of How Our People Thrive
At Herotel, growth isn’t just a benefit — it’s built into every role, every story, and every opportunity.
Working at Herotel
Grow With Us: Learning Never Stops at Herotel
At Herotel, growth isn’t optional, it’s part of who we are. Through our HT Academy, mentorship, and on-the-job training, we help every team member learn, lead, and keep moving forward. Whether you’re developing new skills or preparing for leadership, your journey starts here.
Life as a hero
Working at Herotel means being part of something bigger — a movement to connect people and empower communities. Here, our Heroes talk about their journeys, their growth, and what drives them to keep building South Africa’s most connected future, one story at a time.
What stands out is our people. We make a plan, support each other, and ensure ‘Everyone Connected’ even in the most remote places.
Johann Lourens
Key Account Manager (Herotel Business)
Our team goes above and beyond to connect clients anywhere in the country. Being a Hero means making sure no one is left without internet.
Chantell van Tonder
Feasibility Clerk (Herotel Business)
It’s the small moments that matter. Being a Hero means teamwork, energy, and celebrating every connection we make together.
Jovette Jansen van Rensburg
Sales Administrator (Herotel Business)
Supporting the people behind the scenes keeps everything running smoothly. Being a Hero means caring for the team that connects our communities.
Yandisa Dudula
Office Assistant
I love being part of a team that truly supports one another. Being a Hero means working together to keep customers connected every single day.
Bongi Bangani
Receptionist
Being a Hero means making life easier for our customers. Through teamwork and care, we make sure everyone feels valued and supported.
Naledi Sibeko
Receptionist
Being a Hero means knowing our work changes people’s livelihoods. Our team works together every day to make sure everyone stays connected.
Sonwabile Kanzi
Installer Technical Support Agent
Being a Hero is about creating real change. By helping people understand the value of connectivity, we improve lives and bring ‘Everyone Connected’ to life.”
Katlego Matwe
Team Leader (Marketing)
Being a Hero means accountability and community heart. From sign-ups to installations, we work together to make sure customers are connected and supported.
Megan Paulse
Admin Assistant
After 17 years at Herotel, I’m proud to serve with a community heart. Being a Hero means caring, taking ownership, and helping keep everyone connected.
Cheryl Jacobs
Receptionist
Connecting communities to reliable internet means opening doors to opportunity. Hearing customers say they’re happy reminds me why being a Hero matters.
Jabulani Mendze
Channel Administrator
Being a Hero means putting customers first and helping people improve their lives through connectivity. There’s no better feeling than knowing I helped someone get connected.
Nthabiseng Motlhodi
Sales Agent
Every time I help a customer get back online, I know I’ve made a difference. Being a Hero is about teamwork, pride, and helping people stay connected.
Masilo Kgobodi
Technical Support Agent
Being a Hero means working in a team that truly cares about people. From technical support to community projects, we connect others while growing together.
Mojalefa Mokgale
Channel Administrator
Being a Hero is about showing up with energy and purpose. From engaging communities to finding better ways to connect people, I’m proud to turn small ideas into real impact.
Reggie Mathuloe
Marketing Coordinator
Reliable internet changes lives. From students to grannies, being able to connect my community and give back through our work is what makes being a Hero special.
Thabang Gaaje
Sales Coordinator
I love engaging with different people and learning what customers truly need. Being part of a supportive team that brings ‘Everyone Connected’ to life makes me proud to be a Hero.
Tsatsi Mosia
Marketing Coordinator
Being a Hero means being part of something bigger than myself. Every connection we install changes lives, one customer and one community at a time.
Wian Wessels
Senior Infrastructure Technician
Knowing my work helps keep South Africans connected to work, learning, and life gives me a real sense of purpose. Being a Hero means teamwork, ownership, and delivering reliable service every day.
Wade Baarties
Network Monitoring Agent
Careers at Herotel
Find Your Place in Our Teams
From building networks to supporting customers and driving business growth, every division at Herotel plays a role in connecting communities. Explore our teams below to learn more about what they do and discover open opportunities within each division.
Commercial
Our Commercial division drives the growth of the business. This includes Brand, Sales, Marketing, Customer Experience, and the operational growth of the business, ensuring every part works together to deliver value to our customers.
Customer Support
Our Customer Support teams are the first point of contact for our clients. This includes Helpdesk, Accounts, and customer service teams assisting with services, requests, and ongoing support to ensure a smooth customer experience.
Networks Operational
Our Networks Operational teams are the hands-on force behind our infrastructure. This includes installation technicians, callout technicians, and infrastructure maintenance teams responsible for fibre and wireless towers. They ensure customers are connected, supported, and maintained through reliable, high-quality service delivery on the ground.
Networks National
Our National Networks division drives network performance and stability at a national level. This includes our Network Operations Centre (NOC), Network Planning teams, specialist technical roles, and network monitoring functions. This team ensures consistency, scalability, and long-term network resilience across all regions.
Human Resources
Our HR teams support employees across the business. This includes onboarding, internal growth, employee benefits, and assisting managers and teams to build a strong, motivated, and engaged workforce.
Herotel Business
Our Herotel Business division focuses on delivering services to SMEs and businesses across the country. Leveraging the full Herotel network, this team ensures business customers have reliable, scalable, and innovative solutions.
Finance
Our Finance team manages the financial health of the company. This includes accounting, creditors, payments, and providing insight into the business’s overall financial position to support growth and strategic decisions.
Business Development
The Business Development division drives strategy and growth initiatives. This team ensures the business evolves digitally, improves customer experiences, and innovates products and services to stay ahead in the market.
Commercial
Customer Support
Networks Operational
Networks National
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Human Resources
Herotel Business
Finance
Business Development
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