Prime Video Mobile Edition is now included with selected Herotel Fibre packages.
Included on Fibre 60Mbps and up. Stream on your phone, on us.
*On selected Fibre packages. Terms and conditions apply
Want In? First, Let’s Check Your Address.
All packages are subject to address checks — your street or suburb will determine what’s available.
HERO FIBRE, BEST VALUE DEALS
20MBPS
10MBPS
- Free to use router
- Installation included
- Unlimited devices & data
- Local support
Prime Video Mobile Edition is now included with selected Fibre packages.
Included on Fibre 60Mbps and up. Stream on your phone, on us.
Included
*On selected Fibre packages. Terms and conditions apply
Find out more
Getting connected
Contracts and credit checks
Upgrades and package changes
Loadshedding and power outages
Getting connected
We’ll confirm coverage and guide you through the steps needed to get online.
R399
60MBPS
60MBPS
- Free to use router
- Installation included
- Unlimited devices & data
- Local support
Prime Video Mobile Edition is now included with selected Fibre packages.
Included on Fibre 60Mbps and up. Stream on your phone, on us.
Included
*On selected Fibre packages. Terms and conditions apply
Find out more
How many devices
What can I watch it on
What does it cost
How do I activate it
Getting connected
We’ll confirm coverage and guide you through the steps needed to get online.
R629
120MBPS
120MBPS
- Free to use router
- Installation included
- Unlimited devices & data
- Local support
Prime Video Mobile Edition is now included with selected Fibre packages.
Included on Fibre 60Mbps and up. Stream on your phone, on us.
Included
*On selected Fibre packages. Terms and conditions apply
Find out more
How many devices
What can I watch it on
What does it cost
How do I activate it
Getting connected
We’ll confirm coverage and guide you through the steps needed to get online.
R799
200MBPS
200MBPS
- Free to use router
- Installation included
- Unlimited devices & data
- Local support
Prime Video Mobile Edition is now included with selected Fibre packages.
Included on Fibre 60Mbps and up. Stream on your phone, on us.
Included
*On selected Fibre packages. Terms and conditions apply
Find out more
How many devices
What can I watch it on
What does it cost
How do I activate it
Getting connected
We’ll confirm coverage and guide you through the steps needed to get online.
R1049
Big on Speed, Bigger on Value
Best Value Fibre in South Africa
Voted Best Value Fibre Provider by Analytico in 2022. Get fast, affordable internet trusted by thousands of South Africans.
Unlimited, Unshaped Data
Stream, work, or game without limits. No throttling, no caps, just uninterrupted fibre speeds.
Free-To-Use Router & Easy Setup
Built for your enjoyment
Reliable fibre for your family with no upfront costs and various deals to choose from.
Got Questions?
We’ve Got Answers.
What is Fibre Internet?
Fibre internet is the new era of connectivity, delivering ultra-fast and reliable speeds through advanced fibre-optic cables. These cables contain ultra-thin strands of glass or plastic that transmit data using pulses of laser light — enabling incredibly fast, stable internet for homes and businesses.
How do I get Fibre installed?
Check your address for coverage, purchase a starter pack for R199, and we’ll handle installation and activation at no extra cost.
How long does installation take?
Typically we aim for 3-5 working days, depending on weather conditions.
Is there a contract or credit check?
No, there are no long-term contracts and no credit checks — you’re free to cancel at any time, and monthly billing will stop immediately once you do. However, if you cancel within the first 12 months, a R1500 clawback fee applies for the subsidised installation.
Is the service really uncapped?
Yes. Herotel Fibre is uncapped and unshaped, with no throttling or data caps.
What speed packages are available?
We offer a range of speeds (e.g. 60 Mbps, 120 Mbps, 200 Mbps). Choose the package that best suits your home or business needs.
Is the router included?
Yes. Every Fibre installation includes a free-to-use router during the service period.
Can I upgrade or change my package later?
Yes. You can upgrade to a faster speed or switch packages easily.
What happens if I move?
If your new address is within a Herotel coverage area, we can relocate your service. Otherwise, you can simply stop without cancellation fees.
Will I be online during power outages or loadshedding
Answer is yes, you will be, our sites runs on backup power, this means that if you have a UPS and your power is on, your internet will be on.
What devices can I watch Prime Mobile on?
Your phone only. Mobile Edition doesn't play on a TV, laptop or streaming stick.
What does my Included Prime Video Mobile subscription cost?
Nothing extra. It's bundled with your Herotel package and shows up as a R0.00 line item on your invoice.
How do I active my Prime Video Mobile included subscription?
Log in to Herozone and claim your offer once it's live.
Let’s get started
