Same Great Internet. Bright New Chapter

Herotel is proud to announce that we are in the process of uniting all of our companies under a single, vibrant new brand. We’re celebrating this milestone with a fresh new logo that represents our optimism for South Africa and the communities we serve. During February and March you will begin to notice this exciting change happening to our buildings, bakkies and social media pages.

If you are one of our 85 000 customers, we have some good news for you:

• Over the next year, we are planning many improvements to your connectivity experience. Our brightest minds are busy right now applying themselves to all aspects of our business, figuring out how we can improve your online experience. We believe that we can always get better, and we will never stop working hard to bring you the best service we are able to.
• Your monthly billing will not be affected and there will be no change to your debit order. Our bank account details will also remain the same as they are today.
• You will still deal directly with the local branch team when you have any questions about your connection. Branch contact details will remain the same as before and we’re always happy to hear from you.

Herotel was founded on the belief that an imbalance exists in the availability of fast, affordable internet services across the country. Over the last five years we have acquired over 30 owner-operated businesses, who up until now have remained trading under their original brands. We have been quietly aligning and integrating these companies behind the scenes. Our mission was always to create a single national entity that would allow us to bring about meaningful change to an industry that desperately needs a shake-up.

Today, Herotel has customers in every province and provides services in more than 400 towns. We are the largest fixed wireless Internet Service Provider in South Africa and a rapidly growing player in the fibre market. We envision a world where Everyone is Connected, not just those selected by large corporate service providers. As a group, we are as passionate about the platteland as we are about our cities. We are excited to play our part in bringing faster, more reliable and cheaper internet services to your community. We also live, work and play in these towns, so our interests are aligned.

Thank you to all our customers, staff and suppliers for being part of our story. The future looks bright (bright orange, that is!)