Competition Rules (“Rules”)

1. Introduction

1.1. This Competition (“Competition”) is being run by Herotel Proprietary Limited with registration number 2015/122781/07 (“Herotel”).

1.2. The Competition begins on 1 September 2024 and ends on 31 September 2024 (“Competition Period”).

1.3. This Competition is available to all existing Herotel clients who purchase a 31-day prepaid voucher during the Competition Period (“Participants”).

2. The Competition

2.1. The Competition offers Participants the chance to win 1 (one) of 25 (twenty-five) Media Boxes.

2.2. To qualify for the Competition, Participants must purchase a 31-day prepaid voucher during the Competition Period.

2.3. The winners will be selected by a random draw after the Competition Period ends.

2.4. Each Participant is eligible to win only 1 (one) Media Box, regardless of the number of vouchers purchased.

3. Prize Distribution

3.1. There are 25 (twenty-five) Media Boxes available to be won.

3.2. Winners will need to collect their prize from their closest Herotel office. The location for prize pick-up will be communicated to the winners.

3.3. Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash.

4. Winner Selection and Notification

4.1. The winners will be selected through a random draw after the Competition Period ends.

4.2. Winners will be notified via phone call. If a winner does not answer after 2 (two) attempts, the prize will be forfeited, and a new winner will be drawn.

5. Termination of Competition

Herotel reserves the right and in its sole discretion to terminate this Competition for whatever reason at any time with as much notice as reasonably possible.

7. Privacy Policy

By entering this Competition, Customers consent to the collection, use, and sharing of their personal information for the purpose of administering this Competition, in accordance with Herotel’s Privacy Policy which can be found at https://www.herotel.com/privacy-policy/

8. Master Service Terms

8.1. The provision of any Herotel services is subject to Herotel’s Master Service Terms which can be found at: https://www.herotel.com/master_service_terms/

8.2. These conditions apply to this Competition, quotation, early termination of services and any subsequent order notwithstanding anything to the contrary contained in or incorporated into any document from or oral statement made by you, the customer.

9. General

9.1. These Rules will be available on the website, on social media platforms, and on all quotes that are sent electronically to customers.

9.2. Governing law: This Agreement shall be governed, construed, and interpreted in accordance with the laws of the Republic of South Africa.

9.3. Consumer Protection: To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the “Consumer Protection Act”), no provision of the Terms is intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

9.4. RICA: As a prospective customer, you will be obliged to provide proof of your full names, surname, Identity Document number, and residential address when applying for accepting this promotion.

9.5. VAT: All prices advertised in this Promotion are inclusive of VAT unless otherwise stated.

9.6. Non-variation: No addition to or variation of these Rules shall be of any force or effect unless recorded in a written document and signed by a duly authorised representative of Herotel.

9.7. Exclusivity of offer: The Competition is exclusively for eligible customers and is not transferable, not exchangeable, and cannot be exchanged for its cash value.

9.8. Limitation of Liability: Participants hereby indemnify Herotel and its agents, employees, or contractors against any/all claims for any injury, loss, or damages, whether direct, indirect, consequential, or otherwise, arising from any cause whatsoever from their participation in any way, howsoever in this Promotion.

9.9. Clarification of terms: In the event that you do not understand any of the terms and conditions, please contact your local Herotel Office and a sales agent will explain them to you. If you do not understand or agree to these terms and conditions, please do not continue participating in this promotion. Your continued participation in the promotion will constitute your agreement to be bound by and comply with these and applicable terms and conditions.

9.10. Acceptance: By applying for, purchasing and accepting this, you confirm that you have read and accepted Herotel’s Master Service Terms and are authorised to enter into an Agreement with Herotel.