Prime Video Mobile Edition is now included with selected Wireless packages.
Stream Prime Video on your phone, included with selected packages.
*On selected Wireless packages. Terms and conditions apply
Want In? First, Let’s Check Your Address.
All packages are subject to address checks — your street or suburb will determine what’s available.
Pick Your Speed. Stay Connected
15MBPS
5MBPS
- Free to use router
- R2500 installation fee
- Unlimited devices & data
- Local support
Prime Video Mobile Edition is now included with selected Wireless packages.
Stream Prime Video on your phone, included with selected packages
Included
*On selected Wireless packages. Terms and conditions apply
Find out more
How many devices
What devices can connect
What does it cost
How to activate
Getting connected
We’ll confirm coverage and guide you through the steps needed to get online.
R1049
10MBPS
2MBPS
- Free to use router
- R2500 installation fee
- Unlimited devices & data
- Local support
Prime Video Mobile Edition is now included with selected Wireless packages.
Stream Prime Video on your phone, included with selected packages
Included
*On selected Wireless packages. Terms and conditions apply
Find out more
How many devices
What devices can connect
What does it cost
How to activate
Getting connected
We’ll confirm coverage and guide you through the steps needed to get online.
R579
10MBPS
5MBPS
- Free to use router
- R2500 installation fee
- Unlimited devices & data
- Local support
Prime Video Mobile Edition is now included with selected Wireless packages.
Stream Prime Video on your phone, included with selected packages
Included
*On selected Wireless packages. Terms and conditions apply
Find out more
How many devices
What devices can connect
What does it cost
How to activate
Getting connected
We’ll confirm coverage and guide you through the steps needed to get online.
R789
Unmatched Flexibility, Reliable Connectivity
Fast, Reliable Wireless
Unlimited Access
No data caps. No shaping. Just unrestricted connectivity for streaming, work, and play.
Free-To-Use Router& Easy Setup
Got Questions?
We’ve Got Answers.
What is Wireless Internet?
Herotel Wireless connects you using radio signals from nearby towers, giving you fast internet without fibre cables.
Where is Wireless available?
Wireless is ideal for areas without fibre infrastructure. Check coverage online using your physical address.
How fast is Wireless?
Wireless internet can reach high speeds, especially for business customers; our standard packages include 10/2, 10/5, and 15/5 Mbps — more than enough for streaming, working, and everyday browsing.
Does Wireless have data caps?
No. All Hero Wireless packages are uncapped and unshaped, with no throttling.
Do I need a contract for Wireless?
No, there are no long-term contracts — you’re free to cancel at any time with a calendar month's notice. However, if you cancel within the first 12 months, a R1500 clawback fee applies for the subsidised installation.
What equipment is required?
With your installation, you will receive a free-to-use router and an antenna installed on your property to connect to the nearest tower.
How long does installation take?
Wireless installations can be a bit more complex than fibre installations, whilst we aim to install between 3-5 working days from initial sign up it can take a bit longer due to wireless antennas that need to be tested and internal capacity surveys depending on your location. We want to make sure you get the speeds that you’re paying for.
Is Wireless reliable for streaming and work?
Yes. Our network is designed to handle HD streaming, online meetings, and daily tasks with minimal interruptions.
Will I be online during power outages or loadshedding
Answer is yes, you will be, our sites runs on backup power, this means that if you have a UPS and your power is on, your internet will be on.
Can I move my Wireless connection if I relocate?
Yes — if your new home is within tower coverage. We’ll help check coverage and arrange relocation if possible.
What devices can I watch Prime Mobile on?
Your phone only. Mobile Edition doesn't play on a TV, laptop or streaming stick.
What does my Included Prime Video Mobile subscription cost?
Nothing extra. It's bundled with your Herotel package and shows up as a R0.00 line item on your invoice.
How do I active my Prime Video Mobile included subscription?
Log in to Herozone and claim your offer once it's live.
Let’s get started
